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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All NEMOX products

The group "New Technologies" offers for review the products of the plant NEMOX: professional, household freezers, ice cream storage cabinets, ice makers, shock freezing chambers, multifunctional food processors, accessories, spare parts
  • Professional freezers NEMOX
    Professional freezers
    Gelato Chef 5L, Gelato 3K, etc.
  • Household freezers NEMOX
    Household freezers
    Gelato NXT1 L'AUTOMATICA and others.
  • Ice cream storage cabinets NEMOX
    Ice cream storage cabinets
    4MAGIC PRO100 and others.
  • Coffee equipment NEMOX
    Coffee equipment
    CAFFEE DELLOPERA et al.
  • Ice makers NEMOX
    Ice makers
    ICE CUBE TECH and others.
  • Shock freezing chambers NEMOX
    Shock freezing chambers
    FREEZY 5, FREEZY 9, etc.
  • Multifunctional food processors NEMOX
    Multifunctional food processors
    FRIX AIR and others.
  • Accessories and spare parts NEMOX
    Accessories and spare parts
    0670100, 1064070R01, etc.

NEW TECHNOLOGIES GROUP

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